FAQ - Dahlia Charity

You can contact us via phone at 44 (0)161 555 2034, email at hello@dahliacharity.org.uk, or visit our office at 128 Northfield Avenue, London, W13 9RT. You can also fill out the contact form on our website, and we'll get back to you promptly to discuss your needs.

As a charity, we strive to make our services accessible to all elderly people in need. Some services are provided free of charge, while others may involve a nominal fee. We assess each situation individually and work to ensure that cost is never a barrier to receiving care. Please contact us to discuss your specific situation.

Our scouts are carefully selected young volunteers who have undergone comprehensive training in elderly care, first aid, and safeguarding. They always visit in groups of 2-3 for safety and companionship. All scouts undergo thorough background checks and are supervised by our experienced staff.

All our chiropractors are fully qualified, registered professionals with specific training and experience in geriatric care. They understand the unique needs of elderly patients and provide gentle, age-appropriate treatments. Our practitioners are members of relevant professional bodies and maintain ongoing professional development.

The frequency of services depends on your individual needs and the type of service required. Chiropractic care might be weekly or fortnightly, garden maintenance could be monthly or seasonal, and scout visits can be arranged weekly or bi-weekly. We create a personalized care plan for each person we serve.

Currently, our services are primarily focused on London and the surrounding areas. However, we're continuously expanding our reach. Please contact us to discuss your location, and we'll do our best to accommodate your needs or refer you to similar services in your area.

Absolutely! We encourage family involvement in our services. Family members are welcome to be present during chiropractic sessions, scout visits, or any other service. We believe that family support is an important part of elderly care and wellbeing.

We regularly organize community events and parties for elderly people. Information about upcoming events is shared through our regular communications with service users. You can also call our office to find out about upcoming events. All our events are free to attend and designed to be accessible and enjoyable.

Safety is our top priority. All our staff and volunteers undergo DBS checks and comprehensive training. We follow strict health and safety protocols, maintain insurance coverage, and have emergency procedures in place. During home visits, scouts always work in groups, and we maintain regular communication with our team members.

Yes! We're always looking for compassionate individuals who want to make a difference in the lives of elderly people. Whether you can offer professional skills, help with garden maintenance, or become a scout volunteer, we'd love to hear from you. Contact us to learn about current volunteer opportunities.

Your support helps us continue providing vital services to elderly people in our community. You can make donations, volunteer your time, or help spread awareness about our work. Please contact us to discuss how you can contribute to our mission of caring for elderly people.